Please be aware we are currently having service issues with our main telephone number (0121 603 0077). If you wish to speak to us, please ring us on our alternative number 0121 296 4698. We apologise for the inconvenience.

 

Update: As of 10.30am on 18 November, this issue has now been resolved. We apologise for those who were unable to get through to us over the last 24 hours. Our service providers advised that Virgin Media was responsible for the problem, due to some technical changes they made on their systems, which host our main line telephone number.